In response to the COVID-19 crisis, I led our creative team in developing urgent, relevant marketing assets for Chegg.

Challenge

Rapidly create new marketing assets to address the sudden shift to online-only learning due to COVID-19 campus closures.

Working closely with design partners and the Paid Marketing team, I spearheaded the strategic approach to our social media messaging. My focus was on determining the most effective messaging and visuals across various audiences and social channels. I guided the team through the rapid conceptualization, creation, and launch of new social ads within an extremely tight two-day deadline. My role involved balancing creative innovation with strategic insight, ensuring our ads resonated with students facing unprecedented learning challenges. I also oversaw the testing of imagery and messaging, applying these insights to broader marketing efforts beyond social media.

Role

Goals

# 1

Communicate Chegg's digital products' relevance for online learning.

# 2

Test messaging across audiences and channels, all within a 2-day timeframe. 

Results

  • Improved Prospecting by 13% and Remarketing conversion by 23%

  • Added 1,840 more subscriptions for Chegg Study in just 2 weeks